The Process
What to Expect
From the moment you arrive at Grand RoyalCare Medical, our goal is to make you feel comfortable, informed, and reassured. To help put you at ease, we’ve outlined what you can expect at each stage of your orthopaedic consultation and treatment journey.
If you have any questions that aren’t answered here, our team is always available — simply call, WhatsApp, or speak to our staff at reception.
01 – Initial Consultation
Whether you come directly to us or are referred, your first step will be a consultation with one of our orthopaedic specialists.
Here, we’ll take time to understand your medical history, symptoms, lifestyle, and goals. This ensures your treatment plan is built around your individual needs.
02 – Tests and Scans
Depending on your condition, your consultant may recommend diagnostic tests such as X-ray, ultrasound, CT, or blood tests.
These are reviewed quickly by our specialist team, so we can provide a clear diagnosis without long waiting times. By completing tests here in Eldoret, you avoid delays and extra referrals.
03 – Treatment
Once a diagnosis is confirmed, your consultant will recommend the most suitable treatment plan. This may involve lifestyle advice, medication, physiotherapy, or surgery if required.
If surgery is needed, you will be fully guided on:
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When to stop eating or drinking before your procedure
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Which medicines to continue or pause
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When and where to arrive at the hospital
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How long you may need to stay in hospital
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What recovery will involve and how we’ll support you
Our team will make sure you and your family feel prepared and confident every step of the way.
04 – Follow Up & Ongoing Care
Your care doesn’t stop after treatment. Our consultants work alongside physiotherapists, dieticians, and rehabilitation specialists to support your recovery.
With regular follow-ups and a clear aftercare plan, you’ll have the reassurance of ongoing support here in Eldoret whenever you need it.
For patients with complex orthopaedic trauma involving nerve injury, our consultants work with multi-disciplinary teams to provide specialist care and recovery pathways.
Peripheral nerve injury
Our orthopaedic team works with oncology specialists to investigate and manage complex bone and joint tumours, ensuring patients receive the right diagnosis and referral for advanced treatment.
Bone & Joint Tumours
Children with bone, joint, and growth-related conditions receive specialist assessment and treatment in a safe, supportive environment. We treat fractures, congenital issues, and developmental concerns.
Paediatric Orthopaedics
We provide emergency orthopaedic care for trauma such as road traffic accidents and severe fractures, supported by rehabilitation programmes tailored to each patient.
Trauma & rehabilitation
From elite athletes to recreational runners, our sports medicine team treats injuries such as ligament tears, stress fractures, and overuse conditions. We aim to return patients to activity quickly and safely.
Sports & Exercise Injuries
We diagnose and treat spinal problems ranging from fractures and disc injuries to degenerative conditions. Our surgeons provide both conservative management and surgical solutions, ensuring patients in Eldoret can access advanced spinal care locally.
Appendectomy
From hip fractures and arthritis to pelvic injuries, our orthopaedic specialists offer treatments including joint replacement, minimally invasive procedures, and rehabilitation support.
Hip and Pelvis
We provide expert treatment for knee injuries and conditions including meniscal tears, ligament injuries (such as ACL), arthritis, and trauma. Our surgeons carry out both non-surgical and surgical interventions, including knee replacement.
Knee
Our consultants diagnose and treat upper limb problems including dislocations, rotator cuff injuries, frozen shoulder, and sports-related damage. Surgical and non-surgical treatments are available, supported by rehabilitation services.
Shoulder & Elbow
From sprains and fractures to bunions, tendon injuries, and arthritis, our team provides complete care for foot and ankle conditions. Both adults and children can access timely treatment close to home.
Foot and Ankle
We treat fractures, arthritis, carpal tunnel syndrome, and other painful conditions affecting the hand and wrist. Our approach combines surgical skill with rehabilitation to restore mobility and reduce pain.
Hand and Wrist
Expert general surgery in Eldoret
✓ Most surgeries completed within 5 days of consultation
✓ 50+ consultant surgeons and specialists
✓ Transparent, SHA-approved care with no hidden costs
From emergency procedures to complex abdominal surgery, our team provides world-class general surgery with speed, transparency, and compassionate care.
GENERAL SURGERY
Why choose us?
At Grand RoyalCare Medical, our two fully equipped theatres and 24/7 surgical cover ensure patients in Eldoret gain fast access to safe, high-quality surgical care. Our general surgery consultants treat both emergency and planned conditions, delivering procedures that range from minor operations to advanced abdominal and trauma surgery.
Whether you need emergency treatment, removal of a growth, or complex gastrointestinal surgery, our team is here to help. Most patients undergo surgery within just five days of consultation, significantly faster than referral hospitals - with no hidden fees.
surgeries per year
different spinal treatments
1,800+
30+
SPECIALIST SURGEONS IN ELDORET
Our general surgery expertise
We diagnose and treat a wide range of conditions, including:
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Abdominal surgery (appendix, gallbladder, hernia, bowel conditions)
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Endocrine surgery (thyroid, breast, adrenal)
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Trauma and emergency surgery
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Soft tissue and skin procedures
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Minimally invasive and laparoscopic surgery
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Gastrointestinal investigations and treatment
Fast-track surgical care in Eldoret:
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145–157 surgeries performed each month across two modern theatres
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SHA approved – transparent care with no hidden costs
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24/7 availability for walk-ins and emergencies
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Onsite diagnostics for faster results
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Multidisciplinary support with anaesthetists, clinical officers, and rehabilitation
appointments confirmed within 24 hours
Fast access to specialists
with results in as little as 24 hours
State-of-the-art diagnostics
expert treatment with specialist care for complex cases
Multidisciplinary teams
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OUR GENERAL SURGERY EXPERTISE
Directing you to the specialist care you need
Appendectomy
We provide fast and effective treatment for appendicitis, one of the most common emergencies in Eldoret. Our surgeons perform safe appendectomies, ensuring quick recovery and minimal hospital stay.
Hernia Repair
From hip fractures and arthritis to pelvic injuries, our orthopaedic specialists offer treatments including joint replacement, minimally invasive procedures, and rehabilitation support.
Abdominal Surgery
Our surgeons perform emergency and planned laparotomies for abdominal pain, bleeding, and obstruction. Patients benefit from timely intervention and comprehensive aftercare, all delivered locally in Eldoret.
Biopsies and Tumour Removal
We perform diagnostic biopsies and removal of lumps, cysts, and small tumours, providing clear results quickly. Our aim is accurate diagnosis and peace of mind, without long delays or referrals.
Breast Surgery
Our surgical team offers a range of breast procedures, from biopsies and lumpectomies to full mastectomies when required. Care is delivered with compassion, dignity, and specialist expertise.
Thyroid Surgery
We treat goitre, thyroid nodules, and other gland conditions through advanced thyroid surgery. Our consultants ensure safe, effective treatment with ongoing support for hormonal health.
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Bowel Surgery
From bowel obstruction to cancer-related procedures, our surgeons perform safe and timely bowel operations. Patients benefit from clear diagnosis, fast-track surgery, and ongoing nutritional support.
Soft Tissue Surgery
We manage a wide range of conditions, including cysts, lipomas, and abscesses. Most procedures are quick and straightforward, helping patients resolve discomfort and restore quality of life.
Paediatric Emergency Surgery
Children requiring urgent surgical care, such as appendectomy or hernia repair, are treated by our team with specialist attention. Families in Eldoret can access safe paediatric surgery without travelling far.
Colorectal & Anal Surgery
We provide treatment for haemorrhoids, fissures, and fistula conditions, improving comfort and quality of life. Our surgeons offer both surgical and non-surgical options, tailored to each patient.
Gallbladder Surgery (Cholecystectomy)
Gallstones and gallbladder disease are treated through surgical removal (cholecystectomy). Our modern theatres and surgical expertise ensure fast, reliable results and reduced risk of recurrence.
The Process
What to Expect
From the moment you arrive at Grand RoyalCare Medical, our goal is to make you feel comfortable, informed, and reassured. To help put you at ease, here’s what you can expect during your general surgery journey.
01 – Initial Consultation
Whether you arrive as a walk-in, emergency, or referral, the first step is a consultation with one of our surgeons to understand your medical history, symptoms, and condition.
02 – Tests and Scans
You may need diagnostic investigations such as ultrasound, X-ray, CT scan, or blood tests. All are available onsite in Eldoret, helping us provide clear answers quickly without unnecessary referrals.
03 – Treatment
If surgery is required, your consultant will create a tailored treatment plan. You’ll be guided on:
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Pre-surgery preparation (food, drink, and medications)
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When and where to report to hospital
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Length of stay required
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What recovery will involve and how we’ll support you
For minor cases, day surgery may be possible. For more complex operations, patients benefit from recovery in our 42-bed ward.
04 – Follow Up & Ongoing Care
Our consultants and nursing teams continue to support you after surgery with follow-ups, wound care, and recovery advice, ensuring safe healing and peace of mind.
Frequently asked questions
“I fractured my leg and was treated at Grand RoyalCare Medical. The consultation and surgery happened the same day, and the care was outstanding.”
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